FRACTAL (wall-mounted)

§ Shipping

We ship worldwide from our studio in Mino, Japan. Pieces in stock typically ship within a few days; made-to-order works take longer, and we will email you the estimated dispatch date after your order. Outside Japan: you pay for the piece now, and the shipping fee (EMS or Yamato International, chosen by the actual packed size and weight) is confirmed after packing and sent to you by email as a separate payment link. Import duties or taxes, if any, are paid by the recipient. Within Japan: Yamato region-based shipping from ¥920 (incl. packaging, size surcharge applies), free on orders over ¥20,000 (tax included).

§ Care

When using metal cutlery, faint pencil-like grey marks (so-called "metal marks") may appear on the surface of the ware. This does not affect the quality of the piece. We recommend a melamine sponge or citric acid for cleaning. Never use in an oven or over an open flame.

§ Return

Each piece is made entirely by hand, and the formation of glaze crystals and surface scenery — along with size, color, expression, texture, and tonal density — varies from piece to piece. These individual differences are the very charm of handwork and are not grounds for return. Returns are not accepted except in the case of defects.